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Privacy Policy

Ametrine Studios

Last updated: 14 April 2026

 

1. Who We Are

Ametrine Studios is a freelance marketing consultancy operated as a sole trader. In this policy, “we”, “us” and “our” refer to Ametrine Studios.

For any questions about this policy or how we handle your data, please contact us at:

Email: info@ametrinestudios.com

 

2. What Personal Data We Collect

Website visitors

When you visit our website, we may collect:

  • Your name, email address and phone number if you submit a contact form

  • Technical data such as your IP address, browser type and pages visited, collected automatically via cookies and analytics tools

Clients and prospective clients

In the course of providing our services, we may collect and process:

  • Contact details (name, email address, phone number)

  • Business information relevant to your marketing and projects

  • Communications between us (emails, messages, calls)

  • Payment and billing information

Email subscribers

If you sign up to receive communications from us, we collect your name and email address.

 

3. How We Use Your Data

We use the personal data we collect to:

  • Respond to your enquiries and communicate with you

  • Provide our marketing consultancy services

  • Send you marketing communications where you have opted in

  • Process payments for services rendered

  • Comply with our legal obligations

  • Improve our website and services

 

4. Legal Basis for Processing

We process your personal data on the following legal grounds under UK GDPR:

  • Contractual necessity – to deliver services you have engaged us for

  • Legitimate interests – to respond to enquiries and manage our business

  • Consent – for email marketing communications (you may withdraw consent at any time)

  • Legal obligation – where required by law

 

5. Third-Party Tools and Processors

We use the following third-party tools to operate our business. Each acts as a data processor on our behalf and has their own data protection obligations:

  • Wix – our website platform, hosting contact forms and CRM (wix.com)

  • Wix Email Marketing – for sending marketing communications to subscribers

  • Wix CRM – for managing client and lead contact information

  • Meta (Facebook/Instagram) – for advertising. Meta may process data about you if you interact with our ads. See Meta’s privacy policy at meta.com/privacy

We do not sell your data to third parties.

 

6. Payment Information

We do not currently process payments directly through our website. Where payment processing is required, it will be handled through a compliant third-party payment processor and their privacy policy will apply to that transaction. We will update this policy when payment processing is introduced.

 

7. Cookies

Our website uses cookies – small text files stored on your device – to help the site function correctly and to understand how visitors use it. This includes cookies set by Wix and any analytics tools in use.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

 

8. How Long We Keep Your Data

  • Client data – retained for 6 years following the end of our engagement, in line with standard UK business record-keeping requirements

  • Contact form enquiries – retained for 12 months

  • Email subscriber data – retained until you unsubscribe or request removal

  • Analytics data – retained in accordance with the relevant platform’s data retention settings

 

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (the “right to be forgotten”)

  • Object to or restrict our processing of your data

  • Withdraw consent for marketing at any time

  • Data portability – receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at info@ametrinestudios.com. We will respond within 30 days.

 

10. Right to Complain

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK’s supervisory authority:

Information Commissioner’s Office (ICO)

Website: ico.org.uk | Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO. Please contact us first at info@ametrinestudios.com.

 

11. Changes to This Policy

This policy was last updated on 14 April 2026. We may update it from time to time to reflect changes in our services or legal obligations. The current version will always be published on our website.

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